How booking and repairs work
This page is a demonstration mock-up. The text below shows the shape of a terms-of-service page — before a real site goes live, replace it with a document reviewed by a lawyer.
Who these terms cover
These terms cover the use of this website and the booking of appointments at Northgate Auto Service, 2140 W Foundry St, Chicago, IL 60618.
Booking an appointment
- The requestYou book through the form on this site or by phone. Booking is free and takes no deposit.
- The confirmationWe confirm every appointment by phone. Until we do, the booking is provisional.
- Changing or cancellingOne call changes or cancels your appointment. Please give us notice so we can free up the bay.
Estimates and scope of work
We give you a price for labor and parts after assessing the car on the lift and before any repair starts. We order parts only once you approve. If a wider job emerges partway through, we call and wait for your decision.
Prices shown on this site are indicative "from" figures, not a binding quote.
Warranty
We warranty the labor we perform and the parts we supply. Where you supply the parts, the warranty covers the labor only.
Picking up your car
We release the car once the bill is settled. Bring your registration and keys. Cars left past their agreed pickup time may incur a storage charge.
Complaints
Raise a complaint in person, by phone, or by email to service@northgateauto.com. We respond within 14 days.
See also our privacy policy and common questions.